TotalCare Resources & Support

Everything you need to learn about TotalCare, get started, find answers, and make the most of your virtual care experience.

Whether you are a healthcare provider, patient, caregiver, healthcare organization, or prospective TotalCare partner, our Resource Center connects you with guides, tutorials, support, and virtual care insights.

for healthcare providers

Resources for Healthcare Providers

Get the information you need to use TotalCare effectively in your practice or healthcare organization.

Clinician Getting Started Guide

Learn how to set up your clinician account, establish availability, schedule appointments, and begin connecting with patients through TotalCare.

Clinician Tutorials

Access step-by-step instructions covering key TotalCare capabilities and workflows.

Clinician FAQs

Find answers to common questions about appointments, virtual visits, patient access, notifications, account settings, and other TotalCare functions.

for Patients

Resources for Patients

Patient Getting Started Guide

Learn how to create your account, connect with a participating provider, schedule an appointment, enter health information, and prepare for a virtual visit.

Patient Tutorials

Follow step-by-step instructions for common TotalCare activities.

Patient FAQs

Find answers about appointments, notifications, virtual visits, medications, caregivers, health information, and account settings.

Video Tutorials

Prefer to learn visually?

Visit our TotalCare video library for walkthroughs demonstrating how patients and healthcare providers can use key platform features.

Video tutorials can cover:

Healthcare

Healthcare Insights

Explore articles and educational content covering developments in connected healthcare.

Telehealth & Virtual Care

Learn how virtual care is changing where and how healthcare can be delivered.

Remote Patient Monitoring

Explore ways healthcare organizations can remain connected with patients between traditional visits.

Chronic Care

Learn how connected-care technology can support patients managing ongoing health conditions.

Patient Engagement

Explore strategies for keeping patients involved throughout the care journey.

Rural & Community Health

Learn how virtual care and community-based technology can help address geographic, transportation, and technology barriers.

Healthcare Technology

Follow trends shaping the future of digital healthcare and connected care.

solution resources

TotalCare Solution Resources

Learn more about individual TotalCare capabilities.

Virtual Care & Telehealth

Connect patients and healthcare providers remotely.

Remote Patient Monitoring

Track health information and trends between appointments.

Chronic Care Management

Support patients living with ongoing health conditions.

Patient Engagement

Keep patients connected before, during, and after the visit.

Community & Rural Healthcare

Bring connected care closer to underserved and geographically dispersed populations.

Portable Telehealth Station

Extend virtual healthcare access into community locations.

Clinical Research

Support remote participant engagement and longitudinal information collection.

Frequently Asked Questions

Looking for a quick answer?

Visit our FAQ center for common questions from healthcare providers and patients.

Technical Support

Need assistance using TotalCare?

Our support team can help with account access, platform functionality, technical questions, and troubleshooting.

For urgent medical needs, patients should contact their healthcare provider or appropriate emergency services. TotalCare technical support should not be used for medical emergencies.

LET'S CONNECT

Interested in TotalCare for Your Organization?

Resources can help you understand the platform. A demonstration can show you how TotalCare may fit your specific organization and care model.